MANAGEMENT INFORMATION SYSTEMS: A VERITABLE TOOL FOR ORGANIZATIONAL SUCCESS
Keywords:
Management Information System (MIS), Data-Driven Business, Data Utilisation, Business Analytics, Cybersecurity.
Abstract
It is important here to mention the concept of such research which is mainly based on the development, composition, results, barriers, recommendations, and the newest tendencies related to the evolution of MIS. The paper draws from three main sources: six historically approved theories, key contributors to the history of education, and successful case studies of implementation. The study systematically examines business optimization at different levels, including key statistics and decision-making processes. This section discusses the latest technology trends, focusing on system compatibility, integration, and data security from a technological perspective. By leveraging MIS core values and technological advancements, companies can use MIS as a powerful tool to drive sustainable growth, foster innovation, and achieve significant strategic success even in challenging business environments.
References
Alawamleh, H. A., ALShibly, M. H. A. A., Tommalieh, A. F. A., Al-Qaryouti, M. Q. H., & Ali, B. J. (2021). The challenges, barriers and advantages of management information system development: Comprehensive review. Academy of Strategic Management Journal, 20(5), 1-8.
Alter, S. L. (1976). How Effective Managers Use Information Systems. Harvard Business Review, 54(6), 97-104.
Asemi, A., Safari, A., & Zavareh, A. A. (2011). The role of management information system (MIS) and Decision support system (DSS) for manager’s decision making process. International Journal of Business and Management, 6(7), 164-173.
Baskerville, R. (2019). Information security: Going digital (invited lecture). In ICT Education: 47th Annual Conference of the Southern African Computer Lecturers' Association, SACLA 2018, Gordon's Bay, South Africa, June 18–20, 2018, Revised Selected Papers 47 (pp. 3-14). Springer International Publishing.
Bayo, P. L. (2019). Technological challenges in management of organizations. International Journal of Business & Law Research, 7(2), 99-111.
Berkhout, A. J., Hartmann, D., & Trott, P. (2011). The role of entrepreneurship in innovation. International Journal of Entrepreneurship and Innovation Management, 14(1), 60-79.
Bocij, P., Greasley, A., & Hickie, S. (2008). Business information systems: Technology, development and management. Pearson education.
Bosker, R. J., Branderhorst, E. M., & Visscher, A. J. (2007). Improving the utilisation of management information systems in secondary schools. School Effectiveness and School Improvement, 18(4), 451-467.
Bourgeois, D. T., Smith, J. L., Wang, S., & Mortati, J. (2019). Information systems for business and beyond.
Bozdağ, A. A. (2023). Semiotics of a Rivalry: Decoding the Musk-Zuckerberg Phenomenon. The Journal of Communication and Media Studies, 8(2), 87.
Bright, A. A., & Asare, G. (2019). The impact of management information system on University of Education Winneba, Kumasi Campus-Ghana. European Journal of Research and Reflection in Management Sciences Vol, 7(1), 1-20.
Brynjolfsson, E., & McElheran, K. (2016). The rapid adoption of data-driven decision-making. American Economic Review, 106(5), 133-139.
Carillo, K. D. A., Galy, N., Guthrie, C., & Vanhems, A. (2019). How to turn managers into data-driven decision makers: Measuring attitudes towards business analytics. Business Process Management Journal, 25(3), 553-578.
Cascio, W. F., & Montealegre, R. (2016). How technology is changing work and organizations. Annual review of organizational psychology and organizational behavior, 3, 349-375.
Castagna, R., & Bigelow, S. J. (2021). What is information technology? definition and examples. SearchDataCenter, Aug.
Chang, H. H. (2006). Technical and management perceptions of enterprise information system importance, implementation and benefits. Information Systems Journal, 16(3), 263-292.
Chen, H. (2019). Success factors impacting artificial intelligence adoption: Perspective from the Telecom Industry in China (Doctoral dissertation, Old Dominion University).
Chinotaikul, P., & Vinayavekhin, S. (2020, September). Digital transformation in business and management research: Bibliometric and co-word network analysis. In 2020 1st International Conference on Big Data Analytics and Practices (IBDAP) (pp. 1-5). IEEE.
Choi, S. Y., Lee, H., & Yoo, Y. (2010). The impact of information technology and transactive memory systems on knowledge sharing, application, and team performance: A field study. MIS quarterly, 855-870.
Demian, P., & Walters, D. (2014). The advantages of information management through building information modelling. Construction management and economics, 32(12), 1153-1165.Diván, M. J. (2017, December). Data-driven decision making. In 2017 international conference on Infocom technologies and unmanned systems (trends and future directions) (ICTUS) (pp. 50-56). IEEE.
Dyrbye, L. N., Lipscomb, W., & Thibault, G. (2020). Redesigning the learning environment to promote learner well-being and professional development. Academic Medicine, 95(5), 674-678.
Ehie, I. C. (2002). Developing a management information systems (MIS) curriculum: Perspectives from MIS practitioners. Journal of Education for Business, 77(3), 151-158.
Garg, P., & Pahuja, S. (2020). Social media: Concept, role, categories, trends, social media and AI, impact on youth, careers, recommendations. In Managing social media practices in the digital economy (pp. 172-192). IGI Global.
Geraedts, R., Olsson, N. O., & Hansen, G. K. (2016). Adaptability. In Facilities Management and Corporate Real Estate Management as Value Drivers (pp. 193-221). Routledge.
Ghobakhloo, M., Hong, T. S., Sabouri, M. S., & Zulkifli, N. (2012). Strategies for successful information technology adoption in small and medium-sized enterprises. Information, 3(1), 36-67.
Glover, J. D., Overbye, T. J., & Sarma, M. S. (2017). Power system analysis & design. Cengage Learning.
Gorry, G. A., & Morton, M. S. S. (1989). A framework for management information systems. MIT Sloan Management Review, 30(3), 49.
Gourévitch, A., Fæste, L., Baltassis, E., & Marx, J. (2017). Data-Driven Transformation. BCG Perspectives, 5(17), 8.
Guerola-Navarro, V., Gil-Gomez, H., Oltra-Badenes, R., & Sendra-García, J. (2021). Customer relationship management and its impact on innovation: A literature review. Journal of Business Research, 129, 83-87.
Gunawan, G., & Sulaeman, M. (2020). Determining Factors in the Use of Digital Marketing and Its Effect on Marketing Performance in the Creative Industries in Tasikmalaya. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 3(3), 2543-2550.
Happa, J., Glencross, M., & Steed, A. (2019). Cyber security threats and challenges in collaborative mixed-reality. Frontiers in ICT, 6, 5.
Henke, N., & Jacques Bughin, L. (2016). The age of analytics: Competing in a data-driven world.
Hubert, N., & Mulyungi, P. (2018). Influence Of Monitoring And Evaluation Planning On Project Performance In Rwanda: A Case Of Selected Non Governmental Organisations In Gasabo District. European Journal of Business and Strategic Management, 3(8), 1-16.
Iden, J., Methlie, L. B., & Christensen, G. E. (2017). The nature of strategic foresight research: A systematic literature review. Technological Forecasting and Social Change, 116, 87-97.
Jalali, H., Carmen, R., Van Nieuwenhuyse, I., & Boute, R. (2019). Quality and pricing decisions in production/inventory systems. European Journal of Operational Research, 272(1), 195-206.
Jonasson, I. (2000). Developing the information systems of tomorrow: Competencies and methodologies. Institutionen för datavetenskap.
Karimi, J., Somers, T. M., & Gupta, Y. P. (2001). Impact of information technology management practices on customer service. Journal of Management Information Systems, 17(4), 125-158.
Kraus, S., Jones, P., Kailer, N., Weinmann, A., Chaparro-Banegas, N., & Roig-Tierno, N. (2021). Digital transformation: An overview of the current state of the art of research. Sage Open, 11(3), 21582440211047576.
Kroenke, D., Bunker, D., & Wilson, D. (2013). Experiencing mis. Pearson Higher Education AU.
Landoll, D. (2021). The security risk assessment handbook: A complete guide for performing security risk assessments. CRC press.
Laudon, K. C., & Laudon, J. P. (2017). Essentials of management information systems. Pearson.
Laurent, M., & Giannetsos, T. (2020). Information Security Theory and Practice. Lecture Notes in Computer Science.
Madonsela, N. S. (2020). Integration of the management information system for competitive positioning. Procedia Manufacturing, 43, 375-382.
Majchrzak, A., & Markus, M. L. (2012). Technology affordances and constraints in management information systems (MIS). Encyclopedia of Management Theory, (Ed: E. Kessler), Sage Publications, Forthcoming.
Marnewick, C. (2016). Benefits of information system projects: The tale of two countries. International journal of project management, 34(4), 748-760.
Mayer, N., Aubert, J., Grandry, E., Feltus, C., Goettelmann, E., & Wieringa, R. (2019). An integrated conceptual model for information system security risk management supported by enterprise architecture management. Software & Systems Modeling, 18, 2285-2312.
McKnight, W. (2013). Information management: strategies for gaining a competitive advantage with data. Newnes.
Mikalsen, M., Moe, N. B., Wong, S. I., & Stray, V. (2021). Agile Information System Development Organizations Transforming to Large-Scale Collaboration. arXiv preprint arXiv:2111.06193.
Mithas, S., Ramasubbu, N., & Sambamurthy, V. (2011). How information management capability influences firm performance. MIS quarterly, 237-256.
Naim, A. (2021). Applications of MIS in building Electronic Relationship with customers: A case-based study. Periodica Journal of Modern Philosophy, Social Sciences and Humanities, 1, 1-8.
Nascimento, A. M., da Cunha, M. A. V. C., de Souza Meirelles, F., Scornavacca Jr, E., & De Melo, V. V. (2018). A literature analysis of research on artificial intelligence in management information system (MIS). In AMCIS.
O’Brien, J. (1999). Managing Information Technology in the Internet Worked Enterprise.
O'brien, J. A., & Marakas, G. M. (2006). Management information systems (Vol. 6). New York, NY, USA:: McGraw-Hill Irwin.
Oz, E. (1999). Management information systems. Galgotia Publications.
Parmenter, D. (2015). Key performance indicators: developing, implementing, and using winning KPIs. John Wiley & Sons.
Park, K. M., & Wallace, F. (2020). LEADERSHIP AND POWER IN THE DIGITAL ECONOMIC REVOLUTION. READINGS BOOK, 69.
Phiri, B. (2015). Influence of monitoring and evaluation on project performance: A Case of African Virtual University, Kenya (Doctoral dissertation, University of Nairobi).
Raptis, T. P., Passarella, A., & Conti, M. (2019). Data management in industry 4.0: State of the art and open challenges. IEEE Access, 7, 97052-97093.
Raymond, L., & Bergeron, F. (2008). Project management information systems: An empirical study of their impact on project managers and project success. International Journal of project management, 26(2), 213-220.
Rêgo, B. S., Jayantilal, S., Ferreira, J. J., & Carayannis, E. G. (2021). Digital transformation and strategic management: A systematic review of the literature. Journal of the Knowledge Economy, 1-28.
Rodriguez, J., & Walters, K. (2017). The importance of training and development in employee performance and evaluation. World Wide Journal of Multidisciplinary Research and Development, 3(10), 206-212.
Sari, E. N., & Priantinah, D. (2019). Managerial decision making with the role of Management Information Systems (MIS): What the literature says. Petra International Journal of Business Studies, 2(1), 53-58.
Schulte, B., & Pibernik, R. (2017). Profitability of service‐level‐based price differentiation with inventory rationing. Production and Operations Management, 26(5), 903-923.
Silvius, A. J., De Waal, B., & Smit, J. (2009). Business and IT alignment; answers and remaining questions. Pacis 2009 Proceedings, 44.
Soltanifar, M., Hughes, M., & Göcke, L. (2021). Digital entrepreneurship: Impact on business and society (p. 327). Springer Nature.
Somogiy, K., & Galliers, R. (1987). From Data Processing to Strategic Information Systems. Towards Strategic Information Systems.
Spathis, C., & Ananiadis, J. (2005). Assessing the benefits of using an enterprise system in accounting information and management. Journal of Enterprise Information Management, 18(2), 195-210.
Sprongl, P. (2013). Gaining competitive advantage through business analytics. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, 61(7), 2779-2785.
Staples, D. S., Wong, I., & Seddon, P. B. (2002). Having expectations of information systems benefits that match received benefits: does it really matter?. Information & Management, 40(2), 115-131.
Teittinen, H., Pellinen, J., & Järvenpää, M. (2013). ERP in action—Challenges and benefits for management control in SME context. International Journal of Accounting Information Systems, 14(4), 278-296.
Thakur, R. (2019). The moderating role of customer engagement experiences in customer satisfaction–loyalty relationship. European Journal of Marketing, 53(7), 1278-1310.
Tilley, S., & Rosenblatt, H. J. (2017). Systems analysis and design. Cengage Learning.
Trucolo, C. C., & Digiampietri, L. A. (2017). Improving trend analysis using social network features. Journal of the Brazilian computer society, 23, 1-10.
Tsiakis, T. (Ed.). (2015). Trends and innovations in marketing information systems. IGI Global.
Tulenheimo, R. (2015). Challenges of implementing new technologies in the world of BIM–Case study from construction engineering industry in Finland. Procedia Economics and Finance, 21, 469-477.
Wheelen, T. L. (2011). Concepts in strategic management and business policy. Pearson Education India.
Wu, J., & Lederer, A. (2009). A meta-analysis of the role of environment-based voluntariness in information technology acceptance. Mis Quarterly, 419-432.
Zhang, H., Chen, G., Ooi, B. C., Tan, K. L., & Zhang, M. (2015). In-memory big data management and processing: A survey. IEEE Transactions on Knowledge and Data Engineering, 27(7), 1920-1948.
Alter, S. L. (1976). How Effective Managers Use Information Systems. Harvard Business Review, 54(6), 97-104.
Asemi, A., Safari, A., & Zavareh, A. A. (2011). The role of management information system (MIS) and Decision support system (DSS) for manager’s decision making process. International Journal of Business and Management, 6(7), 164-173.
Baskerville, R. (2019). Information security: Going digital (invited lecture). In ICT Education: 47th Annual Conference of the Southern African Computer Lecturers' Association, SACLA 2018, Gordon's Bay, South Africa, June 18–20, 2018, Revised Selected Papers 47 (pp. 3-14). Springer International Publishing.
Bayo, P. L. (2019). Technological challenges in management of organizations. International Journal of Business & Law Research, 7(2), 99-111.
Berkhout, A. J., Hartmann, D., & Trott, P. (2011). The role of entrepreneurship in innovation. International Journal of Entrepreneurship and Innovation Management, 14(1), 60-79.
Bocij, P., Greasley, A., & Hickie, S. (2008). Business information systems: Technology, development and management. Pearson education.
Bosker, R. J., Branderhorst, E. M., & Visscher, A. J. (2007). Improving the utilisation of management information systems in secondary schools. School Effectiveness and School Improvement, 18(4), 451-467.
Bourgeois, D. T., Smith, J. L., Wang, S., & Mortati, J. (2019). Information systems for business and beyond.
Bozdağ, A. A. (2023). Semiotics of a Rivalry: Decoding the Musk-Zuckerberg Phenomenon. The Journal of Communication and Media Studies, 8(2), 87.
Bright, A. A., & Asare, G. (2019). The impact of management information system on University of Education Winneba, Kumasi Campus-Ghana. European Journal of Research and Reflection in Management Sciences Vol, 7(1), 1-20.
Brynjolfsson, E., & McElheran, K. (2016). The rapid adoption of data-driven decision-making. American Economic Review, 106(5), 133-139.
Carillo, K. D. A., Galy, N., Guthrie, C., & Vanhems, A. (2019). How to turn managers into data-driven decision makers: Measuring attitudes towards business analytics. Business Process Management Journal, 25(3), 553-578.
Cascio, W. F., & Montealegre, R. (2016). How technology is changing work and organizations. Annual review of organizational psychology and organizational behavior, 3, 349-375.
Castagna, R., & Bigelow, S. J. (2021). What is information technology? definition and examples. SearchDataCenter, Aug.
Chang, H. H. (2006). Technical and management perceptions of enterprise information system importance, implementation and benefits. Information Systems Journal, 16(3), 263-292.
Chen, H. (2019). Success factors impacting artificial intelligence adoption: Perspective from the Telecom Industry in China (Doctoral dissertation, Old Dominion University).
Chinotaikul, P., & Vinayavekhin, S. (2020, September). Digital transformation in business and management research: Bibliometric and co-word network analysis. In 2020 1st International Conference on Big Data Analytics and Practices (IBDAP) (pp. 1-5). IEEE.
Choi, S. Y., Lee, H., & Yoo, Y. (2010). The impact of information technology and transactive memory systems on knowledge sharing, application, and team performance: A field study. MIS quarterly, 855-870.
Demian, P., & Walters, D. (2014). The advantages of information management through building information modelling. Construction management and economics, 32(12), 1153-1165.Diván, M. J. (2017, December). Data-driven decision making. In 2017 international conference on Infocom technologies and unmanned systems (trends and future directions) (ICTUS) (pp. 50-56). IEEE.
Dyrbye, L. N., Lipscomb, W., & Thibault, G. (2020). Redesigning the learning environment to promote learner well-being and professional development. Academic Medicine, 95(5), 674-678.
Ehie, I. C. (2002). Developing a management information systems (MIS) curriculum: Perspectives from MIS practitioners. Journal of Education for Business, 77(3), 151-158.
Garg, P., & Pahuja, S. (2020). Social media: Concept, role, categories, trends, social media and AI, impact on youth, careers, recommendations. In Managing social media practices in the digital economy (pp. 172-192). IGI Global.
Geraedts, R., Olsson, N. O., & Hansen, G. K. (2016). Adaptability. In Facilities Management and Corporate Real Estate Management as Value Drivers (pp. 193-221). Routledge.
Ghobakhloo, M., Hong, T. S., Sabouri, M. S., & Zulkifli, N. (2012). Strategies for successful information technology adoption in small and medium-sized enterprises. Information, 3(1), 36-67.
Glover, J. D., Overbye, T. J., & Sarma, M. S. (2017). Power system analysis & design. Cengage Learning.
Gorry, G. A., & Morton, M. S. S. (1989). A framework for management information systems. MIT Sloan Management Review, 30(3), 49.
Gourévitch, A., Fæste, L., Baltassis, E., & Marx, J. (2017). Data-Driven Transformation. BCG Perspectives, 5(17), 8.
Guerola-Navarro, V., Gil-Gomez, H., Oltra-Badenes, R., & Sendra-García, J. (2021). Customer relationship management and its impact on innovation: A literature review. Journal of Business Research, 129, 83-87.
Gunawan, G., & Sulaeman, M. (2020). Determining Factors in the Use of Digital Marketing and Its Effect on Marketing Performance in the Creative Industries in Tasikmalaya. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 3(3), 2543-2550.
Happa, J., Glencross, M., & Steed, A. (2019). Cyber security threats and challenges in collaborative mixed-reality. Frontiers in ICT, 6, 5.
Henke, N., & Jacques Bughin, L. (2016). The age of analytics: Competing in a data-driven world.
Hubert, N., & Mulyungi, P. (2018). Influence Of Monitoring And Evaluation Planning On Project Performance In Rwanda: A Case Of Selected Non Governmental Organisations In Gasabo District. European Journal of Business and Strategic Management, 3(8), 1-16.
Iden, J., Methlie, L. B., & Christensen, G. E. (2017). The nature of strategic foresight research: A systematic literature review. Technological Forecasting and Social Change, 116, 87-97.
Jalali, H., Carmen, R., Van Nieuwenhuyse, I., & Boute, R. (2019). Quality and pricing decisions in production/inventory systems. European Journal of Operational Research, 272(1), 195-206.
Jonasson, I. (2000). Developing the information systems of tomorrow: Competencies and methodologies. Institutionen för datavetenskap.
Karimi, J., Somers, T. M., & Gupta, Y. P. (2001). Impact of information technology management practices on customer service. Journal of Management Information Systems, 17(4), 125-158.
Kraus, S., Jones, P., Kailer, N., Weinmann, A., Chaparro-Banegas, N., & Roig-Tierno, N. (2021). Digital transformation: An overview of the current state of the art of research. Sage Open, 11(3), 21582440211047576.
Kroenke, D., Bunker, D., & Wilson, D. (2013). Experiencing mis. Pearson Higher Education AU.
Landoll, D. (2021). The security risk assessment handbook: A complete guide for performing security risk assessments. CRC press.
Laudon, K. C., & Laudon, J. P. (2017). Essentials of management information systems. Pearson.
Laurent, M., & Giannetsos, T. (2020). Information Security Theory and Practice. Lecture Notes in Computer Science.
Madonsela, N. S. (2020). Integration of the management information system for competitive positioning. Procedia Manufacturing, 43, 375-382.
Majchrzak, A., & Markus, M. L. (2012). Technology affordances and constraints in management information systems (MIS). Encyclopedia of Management Theory, (Ed: E. Kessler), Sage Publications, Forthcoming.
Marnewick, C. (2016). Benefits of information system projects: The tale of two countries. International journal of project management, 34(4), 748-760.
Mayer, N., Aubert, J., Grandry, E., Feltus, C., Goettelmann, E., & Wieringa, R. (2019). An integrated conceptual model for information system security risk management supported by enterprise architecture management. Software & Systems Modeling, 18, 2285-2312.
McKnight, W. (2013). Information management: strategies for gaining a competitive advantage with data. Newnes.
Mikalsen, M., Moe, N. B., Wong, S. I., & Stray, V. (2021). Agile Information System Development Organizations Transforming to Large-Scale Collaboration. arXiv preprint arXiv:2111.06193.
Mithas, S., Ramasubbu, N., & Sambamurthy, V. (2011). How information management capability influences firm performance. MIS quarterly, 237-256.
Naim, A. (2021). Applications of MIS in building Electronic Relationship with customers: A case-based study. Periodica Journal of Modern Philosophy, Social Sciences and Humanities, 1, 1-8.
Nascimento, A. M., da Cunha, M. A. V. C., de Souza Meirelles, F., Scornavacca Jr, E., & De Melo, V. V. (2018). A literature analysis of research on artificial intelligence in management information system (MIS). In AMCIS.
O’Brien, J. (1999). Managing Information Technology in the Internet Worked Enterprise.
O'brien, J. A., & Marakas, G. M. (2006). Management information systems (Vol. 6). New York, NY, USA:: McGraw-Hill Irwin.
Oz, E. (1999). Management information systems. Galgotia Publications.
Parmenter, D. (2015). Key performance indicators: developing, implementing, and using winning KPIs. John Wiley & Sons.
Park, K. M., & Wallace, F. (2020). LEADERSHIP AND POWER IN THE DIGITAL ECONOMIC REVOLUTION. READINGS BOOK, 69.
Phiri, B. (2015). Influence of monitoring and evaluation on project performance: A Case of African Virtual University, Kenya (Doctoral dissertation, University of Nairobi).
Raptis, T. P., Passarella, A., & Conti, M. (2019). Data management in industry 4.0: State of the art and open challenges. IEEE Access, 7, 97052-97093.
Raymond, L., & Bergeron, F. (2008). Project management information systems: An empirical study of their impact on project managers and project success. International Journal of project management, 26(2), 213-220.
Rêgo, B. S., Jayantilal, S., Ferreira, J. J., & Carayannis, E. G. (2021). Digital transformation and strategic management: A systematic review of the literature. Journal of the Knowledge Economy, 1-28.
Rodriguez, J., & Walters, K. (2017). The importance of training and development in employee performance and evaluation. World Wide Journal of Multidisciplinary Research and Development, 3(10), 206-212.
Sari, E. N., & Priantinah, D. (2019). Managerial decision making with the role of Management Information Systems (MIS): What the literature says. Petra International Journal of Business Studies, 2(1), 53-58.
Schulte, B., & Pibernik, R. (2017). Profitability of service‐level‐based price differentiation with inventory rationing. Production and Operations Management, 26(5), 903-923.
Silvius, A. J., De Waal, B., & Smit, J. (2009). Business and IT alignment; answers and remaining questions. Pacis 2009 Proceedings, 44.
Soltanifar, M., Hughes, M., & Göcke, L. (2021). Digital entrepreneurship: Impact on business and society (p. 327). Springer Nature.
Somogiy, K., & Galliers, R. (1987). From Data Processing to Strategic Information Systems. Towards Strategic Information Systems.
Spathis, C., & Ananiadis, J. (2005). Assessing the benefits of using an enterprise system in accounting information and management. Journal of Enterprise Information Management, 18(2), 195-210.
Sprongl, P. (2013). Gaining competitive advantage through business analytics. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, 61(7), 2779-2785.
Staples, D. S., Wong, I., & Seddon, P. B. (2002). Having expectations of information systems benefits that match received benefits: does it really matter?. Information & Management, 40(2), 115-131.
Teittinen, H., Pellinen, J., & Järvenpää, M. (2013). ERP in action—Challenges and benefits for management control in SME context. International Journal of Accounting Information Systems, 14(4), 278-296.
Thakur, R. (2019). The moderating role of customer engagement experiences in customer satisfaction–loyalty relationship. European Journal of Marketing, 53(7), 1278-1310.
Tilley, S., & Rosenblatt, H. J. (2017). Systems analysis and design. Cengage Learning.
Trucolo, C. C., & Digiampietri, L. A. (2017). Improving trend analysis using social network features. Journal of the Brazilian computer society, 23, 1-10.
Tsiakis, T. (Ed.). (2015). Trends and innovations in marketing information systems. IGI Global.
Tulenheimo, R. (2015). Challenges of implementing new technologies in the world of BIM–Case study from construction engineering industry in Finland. Procedia Economics and Finance, 21, 469-477.
Wheelen, T. L. (2011). Concepts in strategic management and business policy. Pearson Education India.
Wu, J., & Lederer, A. (2009). A meta-analysis of the role of environment-based voluntariness in information technology acceptance. Mis Quarterly, 419-432.
Zhang, H., Chen, G., Ooi, B. C., Tan, K. L., & Zhang, M. (2015). In-memory big data management and processing: A survey. IEEE Transactions on Knowledge and Data Engineering, 27(7), 1920-1948.
Published
2024-04-27
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